Ft.com (subscription) : Almost a third of smaller companies in the UK’s Yorkshire and Humber region admit that they do not use a computer. Half say that they do not have broadband and more than a third have yet to connect to the internet.
I think this is startling revelation of a great market not getting looked after. In my previous job, my employer was based in Leeds and I always used to think Yorkshire must have lot of software services providers.
The article also says : The lack of an in-house expert to manage IT, and the fear of becoming dependent on one person or one external supplier or consultant for IT expertise is also a deterrent.
I think this is a classic case of web2.0 widget based solutions like WordPress, TextPattern, TypePad, and others can create solutions which are driven by community and there is non fear of getting trapped. However from an economics point of view, only small service providers will try to be in this market due to less revenue proposition but I bet this is a market a startup IT service provider must look into.