BBC outsourcing to India

BBC reports : The BBC is outsourcing some of its accounting and financing services to India in a move that will save it £20m a year for the next decade.

The contract, which includes managing payroll and financial management, has been won by Xansa.


Symantec says : Web apps and services prove high risk

The report worries about the ‘relative ease of discovering vulnerabilities in Web applications compared to other platforms’. Source code is easily obtained, they are frequently updated, and because there are few restrictions to distinguish valid input from invalid, web applications are ‘susceptible to common types of input validation vulnerabilities, such as cross-site scripting and SQL injection’.

The technologies underpinning Web applications and Web services also give Symantec cause for concern…

Symantec is concerned that in the rush to develop Web services, the underlying Web applications that use them are not receiving the same level of security auditing as traditional client-based applications and services.

‘As Web applications continue to gain in popularity, Symantec expects to see an increase in the number of attacks taking advantage of the interconnected, interactive nature of AJAX to increase the number of potential targets.’

==> I think recent trend suggets that with newer technology and more focus on developing solutions faster rather than robust and secure is bound to create issues in future stability of the product. I keep hearing comments like “AJAX” enabled, hopefully they are secure and manegeable!!

User generated content, will money change everything?

In Clickz, there is a great post about User generated content, will money change everything by Rebecca Lieb.

She has excellent compilation of cases

Quote :

Social Sites Start Paying

Ignoring for a moment how high agency billable hours for conceiving and creating all the aforementioned campaigns might be, there’s a small but growing trend toward monetizing user-generated content. Revver appends ads to the user-submitted videos on its site and splits the take down the middle with the content creators. There’s even a cut for an affiliate, if one’s in the mix.

Sure, the majority of citizen content creators are in it for the glory, a little recognition, a chance to be heard, or even to publish. And yes, winning a contest to create a Super Bowl ad would certainly spruce up an ambitious college student’s résumé.

But isn’t there something just a little miserly and crass about major brands like L’Oréal and Chevrolet turning the tables on Web 2.0 and customer control? Certainly their agencies can’t be happy when the account goes up for review and their rival’s willing to work for a one-year supply of breath mints.

Will it be long before diamonds in the rough emerge from corners of the Web other than the blogosphere and demand to be paid what they’re truly worth?

Corus accepted Tata takeover offer

Tata is one of India’s reputed and ethical company, it came into existence during British Rule (1860’s) and it has contribution to Indian Air lines, Steel, Administrative service, Software service (TCS) industries. More on Tata Group in Wikipedia

Infact TCS was the 5th best employer in UK in last year. Also Tata owns UK’s Tetley Tea.!! So they have been contributing to UK economy and a global economy. With Corus steel (formerly British Steel) acquisition, Tata is definitely going to propel UK’s steel industry further in global place. Such globalization is the mantra of next century whereby western countries continue to capitalize the marketplace by associating with Asian/South Asian/African/developing countries and brining the hope of prosperous life to all human being.

I believe world market is operating 1/30(a random number) of its potential because vast majority of market is still to be explored and bring into global market place.

Globalization is the way forward!!

Aussie Rules in Oval

I am in Oval today, ohh not for Ashes but for “Aussie Rules” 🙂 I have been invited to watch Aussie Rules with my Australian friends. I had no idea about Aussie Rules… AFL Challenger Trophy 2006 Geelong v Port Adelaide. I got to know more about Aussie Rules before heading to watch the match.

USA is lagging behind Britain as foreign Student destination article : According to the report, the US increased its international-student enrolment by 17 per cent from the 1999-2000 academic year to 2004-05, compared with gains of 29 per cent in Britain, 42 per cent in Australia, 46 per cent in Germany, 81 per cent in France and 108 per cent in Japan. Some observers claim the reason for the slow pace of growth is due to the perception that the US is unwelcoming to international students. In the wake of the September 11 terrorist attacks, the US State Department imposed tougher standards on foreign students seeking visas to study in the US, which made visa processing times slow to a crawl.

Technolgy changes and its Impact on Export Pattern of Services

The export pattern for services is totally different than the export patterns for products. Fisk, Grove and John in their book “Interactive Service Marketing” suggests three patterns for services as follows

Outbound Service Export : Send the service provider to the foreign Market

Inbound Service Export : Bring the Customer to the Service Provider

Teleservice Export : Deliver the service to Foreign Markets Electronically

However I think the technology has already impacted services delivery and some of the export pattern have become anti-pattern. Here is an analysis

Outbound Service Export : Send the service provider to the foreign Market
In IT services industry, we have seen outsourcing companies from India, Eastern Europe travelling to host country to provide service. However with new ICT medium like on demand work force (oDesk, Elance, and others), virtual workforce spread across the world, it is no longer required for the service provider to travel to host country. Therefore as technology evolves, virtualization will enable service provider to provide service without entering foreign market.

Even Dell proved that staying back in USA, it can still serve the rest of world using supply chain partners instead of locating itself in every part of the world. Therefore enterprise applications, advanced inventory and delivery solution is enabling service provider to avoid this pattern 🙂 Are we going to see a nice Curry freshly made in India travelling to London on demand rather than the curry shop trying to fit in the crowded curry marketplace in London 😉

Inbound Service Export : Bring the Customer to the Service Provider

This is an interesting pattern, common example is foreign students travelling to host country Universities. Like Chinese or Indians travelling to USA, UK, Canada. However technology change is already impacting this pattern too. With Satellite based ICT medium, student can study in an USA university from Bangalore, India 🙂

As research reports suggests, the future advances in health care will enable Doctors to operate patients using IT tools and technology!! However Tourism industry might sigh a relief as it can’t be replaced by virtualization, unless I intend to live in Second life 😉

The third pattern as suggested by Fisk, Grove and John is the solution to the above two pattern is as follows.

Teleservice Export : Deliver the service to Foreign Markets Electronically

This is the only export pattern that can survive for foreseeable centuries.