Why Government web sites are so dumb?

One thing is common across many of the government websites : they are so dumb. There are 1001 govt. policies aimed to make IT reach masses like web accessibility, easy to use, informative to citizens but while applying the govt. websites itself miss to implement those policies!!! Ohh thats rude but I am afraid that’s right.

I read an article about BrandIndex, which is a daily measure of public perception (in UK) of more than 1,100 consumer brands across 32 sectors, measured on a 7-point profile: general impression, ‘buzz’, quality, value, corporate image, customer satisfaction and whether respondents would recommend the brand to a friend. We interview 2,000 people from our online panel of more than 130,000 each weekday, more than half a million interviews per year.
Having focus on IT industry, I thought I can see all the reports and clicked “DailyData” in the menu. I was asked to login πŸ™‚ I looked option to register!! O Gosh I dint find register option, the only option I see is Sign up for our weekly newsletter!!

I dont get this,BrandIndex is about daily measure of public perception and they have online panel…. etc…but the very basic Web Accessibility not in place, navigation is poor ………….

I then clicked on “YouGov” link which took me to YouGov page where I see “New panel member Sign here” πŸ™‚ …common BrandIndex Web Team, the layman will never know that they have to go to YouGov, where did you mention that?

Web 2.0: Quick Software Development & Issues with changing Operational Process

During my conversation with Roger (his blog :Β  Technological Winter) on certain Web 2.0 companies, I asked Roger what stops a web 1.0 company to quickly adopt to a web 2.0 feature? Roger had a perfect answer: Because Web 1.0 companies are built in such a way that they can’t become web 2.0 in record time as there are issues involved in shifting to a new operational process.

That was a perfect insight of why new players in Web 2.0 have stormed market place and giving web 1.0 companies run for their money.

However as web progresses to next phase (some call it Second life and some call it web 3.0), I think some web 2.0 company will wash away because they are trapped in the same issue that web 1.0 company faced!! That is they had developed the software quick and dirty way which is tightly coupled with an operational process.

Let’s take an example: A social networking hub web 2.0 companies has launched successfully and attracting great community around it, the software has all web 2.0 features like community content, trackback, people collaborate and share information online. So the software solution is aligned with the trend and perfectly meeting with the business requirement. Let’s say the web has transitioned to Second life/Web 3.0 and operational process, user’s preference and way of doing things has changed which the present software solution can’t handle!! So the company is stuck to be washed away.

This is where Software architecture matters, if the web 2.0 solution is designed using practices like
**”Loose coupling” (theΒ  subsystem must be loosley coupled and easily replacable)
**”Behaviour aspect separation” (User or community behaviour must be captured separately and designed to evolve with time)
**”business process workflow”(you get these as open source using JBoss JBPM, in 30 minutes we can create a operational workflow),
**”Framework based approach” (solution must use frameworks which are evolving in community like Source Forge, Rails, etc ..and making it easier to adopt new approaches)
**”Plug and play” (solution must have open interface to plug any new feature, like example)
**”Easy migration” and many other factors

Then it becomes easier for the software solution to accommodate any operational changes in the future. Though it makes sense to launch a quick solution in marketplace to gain FMA (First mover advantage) but I think it must be replaced by a scalable solution sooner based on the above mentioned practices. With this, your web 2.0 solution can easily transform to next phase of innovation in web.

Some blog articles on Second life, web 3.0 :

Another weblog

This is my 1, 2,3,4…I think 5th blog πŸ™‚ I have been writing in blogspot,few wordpress but nothing personal yet. Therefore I thought to create a “very personal” and “professional” blog where I can write independently and can write about any topic that I feel about.

Welcome to my blog.